The technology, licenses, and safeguards securing your international transfers on CadRemit.
When you tap “Send,” you’re not just sending your hard-earned salary, paying tuition fees, or showing up for someone who needs you. And that moment between when the money leaves your account and when it’s sent can feel like the longest wait ever.
We know that familiar feeling. You’re either worried or wondering if it really got to the recipient. When it comes to sending money, speed might feel like a luxury, but security is non-negotiable. You might forgive an app for having the worst interface, but you’ll never forgive it for being unsafe.
That’s why at CadRemit, security is something we have taken seriously. Behind the scenes, we’ve spent years strengthening our systems with better code, stricter processes, and stronger regulatory backing.
So here’s how we’re keeping your money safe in 2026.
The Big News: We are officially CBN licensed IMTO
Trust is how you bridge the doubt with your customers. And we’re proud to have secured more trust from our customers using the International Money Transfer Operator (IMTO) license from the Central Bank of Nigeria (CBN).
You might be wondering, “What does that actually mean for me?”
In the past, many fintechs operated in grey areas or through third-party aggregators. Having an IMTO license changes the game entirely. It means:
- Direct Integration: We now have a direct regulatory mandate to interface with Nigerian banks. This reduces the risk of transaction failures caused by intermediaries.
- Regulatory Oversight: We are directly supervised by the Central Bank. This ensures that your funds are handled according to the strictest financial protocols in Nigeria.
- Long-Term Stability: This license is a seal of approval that says we are here to stay, and for a very long time. And to protect your ability to receive inflows in Nigeria without fear of sudden policy changes that could shut down your access.
Biometric Verification: Access with your face or fingerprints
We know that remembering passwords can be stressful. We also know that passwords can be stolen, guessed, or phished, which is why we have 2FA biometric security.
We use the native biometric hardware on your device, Face ID or Fingerprint recognition, which ensures that you are the only person who can access your account.
Even if someone steals your phone and guesses your passcode, they cannot initiate a transfer without passing the biometric gate. We have integrated this check at critical action points.
Two-Factor Authentication (2FA): That actually works
We have all dealt with annoying 2FA systems that send codes that arrive ten minutes too late. We have overhauled our OTP (One-Time Password) infrastructure to ensure instant delivery via email and SMS.
This layer is your fail-safe. If our systems detect a login attempt from a new device or an unusual location, say, your account is accessed in London while you are usually in Lagos, we trigger an immediate alert to let you know your account is being accessed.
You are in control of these settings. We give you the tools to monitor your active sessions and see exactly which devices are logged into your account. You can also remotely log them
Transparency as a security feature
You may not think of transparency as a security feature, but it is the most important one. Financial insecurity often comes from not knowing. Not knowing the rate, not knowing the fee, or not knowing where your money is.
We protect you from this by ensuring:
- No Hidden Fees: The amount you see when you want to send an amount would be deducted from your account. And if there are any extra charges, you’ll see them too. We don’t hide costs.
- Real-Time Tracking: You are never left guessing. Our app provides updates, from “Initiated” to “Processing” to “Delivered.” You can share a screenshot or the receipt with your recipient after completion.
Also being registered and regulated by FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) means we adhere to global standards on Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF). It doesn’t get as transparent as that.
While our AML compliance keeps our platform and operations safe, to prevent bad actors who want to use our platform for illegal activities, so that legitimate users like you never have to face account freezes or systemic shutdowns.
24/7 Customer Service: Get real answers to your questions any time
The scariest part is the silence from your bank when a transaction stalls at 2:00 AM. We have invested heavily in our 24/7 Customer Success team.
- Always On: Our team is always available, whether you are in Toronto, Lagos, or Texas.
- Resolution Focused: Our team is incentivised to solve your problems and quickly give you answers.
Data Encryption: Bank-grade protection
Behind the sleek interface of our app lies a complex web of encryption. We use high-grade data and infrastructure encryption to protect your data in transit and at rest.
This means that when you enter your details or your bank account number, that information is scrambled into an unbreakable code before it ever travels over the internet. Even in the unlikely event of a data interception, the information would be unreadable to hackers. We do not store your sensitive payment data in plain text.
Scammers are getting smarter every day, trying to steal your hard-earned money. But we are devoted to auditing our systems, running penetration tests, and updating our protocols to stay ahead of these threats. With the new CBN IMTO license and the constantly improving technology, CadRemit is more than secure in a way that allows you to focus on why you are sending money without ever having to worry about losing it at any point.
